Frequently Asked Questions
Check most frequently asked questions here:
We offer free returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. The product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them.
Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.
The best way to change your order is to contact our support during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.
Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.
We accept American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay and Visa. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
W.H.A.T. Wear is our company's T-Shirt and Hoodies clothing line with our original slogans. TOPZ by W.H.A.T. also features inspirational and motivational quote T-Shirts and tank tops.
We do not offer these services.